Shipping policy

Sorry we do not have facilities to offer pickup of orders.

Once we have lodged your parcel, standard Australia Post delivery times apply. A tracking number will be supplied via the email address you supplied and / or mobile phone.
If there seems to be a delay with your parcel, please check your tracking number.
If the tracking is unclear, please contact Australia Post in the first instance, then contact COOL COATS AU if required.

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